Replacements:

We stand by the work we do, if you experience any wind-noise or leaks, call us and we will get it fixed as soon as possible**

It's important to note that a leak-free windshield cannot be guaranteed if there is frame damage or rust present on the pinch weld. Please be aware that we void any and all warranty if rust is detected on the pinch weld. We will inform you promptly if such issues are identified with your vehicle. If there is rust, we work closely with body shops in the area that can repair the rust for a seamless and leak proof install.

Repair:

A repair is a preventative fix, not a cosmetic one so the chip may still be visible. If the crack spreads from the previously repaired chip, we will apply the cost of the repair to the cost of your brand new windshield within the first 90 days after the repair has been completed. In some circumstances, the attempt to repair a windshield can result in the chip or crack becoming larger, we are not responsible for this damage.

R&I:

We cannot guarantee the preservation of any glass piece during the removal and installation (R&I) process. In the event of breakage during removal, the customer will be responsible for all costs associated with a full replacement.

Warranty Exclusions:

We stand behind the quality of the parts we provide and the expertise of our technicians. However, please note that customer-provided parts are non-warrantied.

In the unlikely event that damage may occur to the vehicle during the auto glass repair, removal, or installation, West Michigan Auto Glass will cover the cost of repairs through our chosen body shop. If you choose to go outside of our body shop, we will reimburse you the cost that is charged up to the amount that was quoted by our body shop prior to work being done.

**WE MUST BE MADE AWARE OF ANY DAMAGES/INSTALL ISSUES WITHIN 30 DAYS OF THE ORIGINAL REPAIR/REPLACEMENT